Are we pushing too fast, too soon on AI companions?
* This article was originally published here
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Are we pushing too fast, too soon on AI companions?
Every year, it gets more and more expensive to run your business. To keep up, you expect your team to increase sales so you can meet your business goals.
Many business leaders look to improve the performance of their sales team by investing in a sales training program. These sorts of training initiatives are big business: U.S. companies spend more than $15 billion on sales training each year.
With a limited training budget, you need to know that the dollars you spend on training are going to come back to your business as increased revenue.
With that in mind, let’s look at some sales training options and what you can expect to spend on them.
Remember, sales training comes in all shapes and sizes — from free online options to AI training tools to fully customized training programs for enterprise-level teams. Below, I’ll break down some different options and what you (and your team) can expect to spend on each. I’ll cover:
A business cannot prosper without sales, and there are graveyards littered with organizations that wasted away because they couldn’t get prospects to buy.
Whether you’re a solopreneur or a company of thousands, sales success is vital to your growth. The better your sales conversations go, the better your bottom line.
But sales is hard. In 2023, only about a quarter of sales professionals exceeded their quota.
Improving these numbers takes time. In addition to sales training for your frontline sales reps, you should audit your entire sales process, including prospecting, sales enablement, pipeline management, and communication.
Sales performance depends on a dizzying number of variables, and the more you can improve each one, the more you’ll see your team sell.
For this reason, sales training is a crucial investment for companies of all sizes and types.
For the most successful sales teams, ongoing training is part of their culture. Sales reps are reviewing calls with their managers, practicing role-plays with their colleagues, regularly attending online workshops, and reading books to stay on top of their game.
If organizations don’t create a training budget and invest in their teams, their sales performance will suffer.
At the same time, just throwing money at a problem won't solve it. Sales success depends on both the desire to improve and the resources to learn how.
So, what should you expect to spend on sales training? You probably won’t be surprised to learn that sales training runs a wide spectrum in terms of cost. There are free options, and there are options that cost tens of thousands of dollars.
In general, what you’re going to pay will vary based on a few factors, all of which are pretty obvious:
While the costs can vary widely, you can expect to pay between $400 and $3,000 for a reputable sales training program. However, there are numerous free (and cheap) options for those with smaller budgets, as well as high-end options for larger teams.
One final note: This is by no means meant to be an exhaustive list of the best sales training programs. There are literally thousands of options and hundreds of companies out there that promise to help you improve your selling. The examples below merely represent a range of price points.
Now, let’s dive in, starting with free options.
Don’t look down your nose at free sales training programs. These are resources that you can consume on-demand, and some grant certifications as well.
Each year, there are whole libraries of new books written about sales — and weeks’ worth of podcast content. While these resources don’t offer you the interactivity of traditional training, they can be a vital supplement to learning you do through other pathways.
Pro tip: Want to multiply the learning you get from a book or online course? Take it with a friend or form a book group. Research shows that when you discuss ideas and engage with concepts, you’re more likely to retain what you learn.
There are thousands of online and in-person options for sales training, so picking the right one will come down to your budget, time frame, and area of focus.
Major universities offer sales certificate programs to enhance your skills and build your resume.
Pro tip: Many of these options offer online communities and forums for connecting with other sales professionals just like you.
Make use of these!
Network with your peers and see if anyone will be willing to practice what you’ve learned. When you do low-stakes role-plays, you maximize your learning.
At the top end of the sales training pyramid are customized learning experiences. These could occur on site at your location or online, but you’re paying a premium for a personalized training program.
This type of training prices out most buyers, so it’s specifically for corporate group training and high-earning individuals who are looking for that extra edge to advance. At this level, price is highly customized based on the needs of the client and the number of participants.
Organizations like Hoffman and Rain Group offer programs for teams to reach the next level. Here, a Rain Group spokesman explains one of its training options.
If you’re in the market for this kind of tailored program, talk to your network to try and get a recommendation. See what options have been most impactful for others. Then reach out and negotiate. If you’re a high-end client, firms will fight to win you, so take advantage of that position.
Note: You’ll be expected to pay travel costs if you’re looking to have an on-site training program.
Pro tip: You can make the best sales training even better by actively incorporating it into your company culture after the training ends.
Before your training starts, form an “accountability pact” with your team that helps you keep practicing what you learn. During the training ask for materials and recommendations for bringing what you learn into long-term practice
AI-powered sales training represents an exciting horizon. Need a late-night role-play session before a big pitch? Want feedback tailored to your specific field? An AI tool can be that tireless sparring partner that's training on company data.
According to the U.S. Bureau of Labor and Statistics, there are over 13 million salespeople in the country. That’s over 8% of the total labor force in the United States.
But recently, that number has been shrinking as salespeople play a smaller and smaller role in customer purchases. Today, buyers are looking to self-educate, only reaching out to a sales rep when they are in the final stages of their buying journey — if they reach out at all.
In such a competitive marketplace, it’s imperative that sales teams stay on top of their game, sharpening their skills with regular training and self-study.
The options above can help you do just that.
At IMPACT, we know that marketing, when done right, can dramatically enhance your sales efforts. We've guided hundreds of businesses to sales and marketing success using our Endless Customers System™. If you're ready to finally get your team all pulling in the same direction, talk to us to see what's possible.
The data also shows that apparel brands see the best results.
Picture the last time a prospect peppered your sales rep with rapid‑fire questions about cost, quality, and “Is this really right for me?” Did your team send a tidy three‑minute video that nailed every answer, or did they type a novella in email and hope for the best?
The first scenario is standard operating procedure for the five IMPACT clients you’re about to meet. Each has built a media‑company‑quality YouTube channel that feeds marketing, accelerates sales, and turns skeptical researchers into eager buyers. They’re living proof of the Endless Customers mantra:
“Will this induce more trust?”
When the answer is yes, you hit record.
Let’s unpack how Sheffield Metals, Len’s Cove Marina, CSI Accounting & Payroll, Anderson Trucking Service, and Fire & Ice Heating & Air turn videos into revenue—and how you can copy them.
Why it’s perfect
Sheffield’s secret is radical transparency. Type “metal roof problems” or “standing‑seam vs shingles” and you’ll find cost, problems, comparisons, reviews, and best‑of—The Big 5—in clear, search‑friendly titles. Their 8‑minute “How Much Does a Metal Roof Cost?” clip arms reps for every pricing conversation.
“Video lets salespeople clearly communicate cost and value—even when they aren’t there in person.” — Endless Customers (Chapter 12)
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Why it’s perfect
Every upload tackles the worries that keep boat buyers awake: cost of repowering, insurance pitfalls, and the best family pontoons. By “saying what others won’t say,” Len’s Cove grabs Google and YouTube rankings for virtually every Big 5 query in their niche. Their videos then appear in follow‑up sales emails, nudging prospects to schedule a personalized Boat Chat.
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Why it’s perfect
CSI proves that complexity is a content gold mine when you focus on buyer confusion. Some videos have become mandatory pre‑call homework for new leads. No surprise their average sale price jumped 39.7 % after adopting Assignment Selling (see Chapter 18 of Endless Customers).
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Why it’s perfect
ATS doesn’t just recruit—they educate. Their YouTube channel doubles as a full-service resource for the entire trucking industry. The standout? Beyond the Road (BTR)—a monthly video podcast breaking down the latest shifts in trucking. From fuel prices to regulatory changes, BTR helps logistics pros plan smarter and react faster. It’s industry intel straight from the front lines, delivered by a company that moves the freight.
Then there’s the ATS Learning Hub—a comprehensive playlist covering everything from “Supply Chain 101” to deep dives into niche verticals like hospitality logistics and food & beverage shipping. It’s like a masterclass in freight, free to anyone who wants to level up.
But ATS doesn’t stop at one channel. Their Over the Road channel shares in-depth interviews, career growth tips, and real talk from drivers who’ve lived it all. Meanwhile, Anderson Trucking Service Careers focuses squarely on life at ATS—what it’s like to apply, train, work, and grow. From recruiter Q&As to orientation footage, it’s a transparent window into the driver experience.
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Why it’s perfect
Fire & Ice nails the Show What Others Aren’t Willing to Show pillar. Transparent review videos pit their own brand against competitors, while walk‑throughs of real installations prove craftsmanship. The result: fewer price shoppers, more value‑minded buyers.
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These five companies are running full-fledged media operations inside their businesses. Each one proves that when you publish consistently, speak directly to buyer questions, and put real people on camera, trust follows. Leads follow. Sales follow.
Now it’s your turn.
Whether you’re just getting started or looking to sharpen your strategy, you don’t need a Hollywood budget—just a commitment to showing what others won’t.
Build your Learning Hub. Answer The Big 5. Launch your Selling 7. Turn your YouTube channel into the hardest‑working salesperson on your team.
At IMPACT, we coach businesses just like yours in the Endless Customers System™–a proven approach that puts video at the heart of your sales and marketing. We’ll help you build a YouTube presence that educates buyers, builds trust, and drives real revenue.
If you're ready to stop guessing and start growing with YouTube, let’s talk.
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Picture this: It’s 10 p.m., you’re researching a complex purchase, and you stumble on a three‑minute video that finally explains — in plain English — what drives the price up or down. Instantly, you feel lighter. You’ve found a brand that gets you.
That moment of relief is exactly what your buyers crave.
If you’ve embraced The Big 5™ in written form, you already know that answering the hard questions is the fastest way to build trust online. But buyers don’t live on blog posts alone.
They stream. They binge. They forward links to teammates. And more often than not, they do it on YouTube, the world’s second‑largest search engine.
At IMPACT, we’ve helped hundreds of mid‑market companies turn YouTube into a sales accelerator. The playbook is surprisingly simple: translate each Big 5 topic into a distinct video style. Nail these five formats and you’ll meet buyers where they’re most comfortable — face to face, before you ever hop on a call.
Ready? Let’s roll the camera.
Editor’s note: The Big 5™ (Cost & Price, Problems, Versus & Comparisons, Reviews, Best‑in‑Class) sit inside the “Talk” pillar of the Endless Customers System. Bringing them to video lets you Show as well as Talk, doubling the trust impact.
Below you’ll find the five YouTube video types that map directly to The Big 5. For each, we‘ll cover why it works, how to produce it, and a real‑world example from an IMPACT client or community member.
Why they work
Money questions keep buyers up at night. A clear, honest cost video turns anxiety into appreciation and positions your brand as the straight‑shooter in your space.
What to film
Production tips
Example in action
Why they work
Addressing drawbacks shows buyers you value truth over spin. Problems videos weed out poor‑fit leads and attract serious prospects who respect candor.
What to film
Production tips
Example in action
Why they work
Buyers inevitably stack options side by side. Do it for them and you own the narrative.
What to film
Production tips
Why they work
Social proof on steroids. A balanced review signals maturity and positions your team as sherpas, not shills.
What to film
Production tips
Example in action
Why they work
Buyers start with “best” searches to map the landscape. By curating the field, you become the default guide.
Here are some common phrases customers search for when looking for the “best”
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What to film
Production tips
Example in action
Creating these five video types will not break the bank, but they will break the ice with skeptical buyers.
Start with Cost & Price (it’s the fastest trust win), then aim to publish two new Big 5 videos per week. Within just a few months, you’ll own more of the buying conversation than competitors who spend twice your ad budget.
Your buyers are already on YouTube. Start filming The Big 5 today and turn silent browsers into educated, confident prospects who want to talk to your sales team.
At IMPACT, we coach businesses just like yours in the Endless Customers System™–a proven approach that puts video at the heart of your sales and marketing. We’ll help you build a YouTube presence that educates buyers, builds trust, and drives real revenue.
If you're ready to stop guessing and start growing with YouTube, let’s talk.
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You already know YouTube is a great platform for reaching buyers. Lately, though, every conversation seems to circle back to YouTube Shorts.
Colleagues keep saying their feeds are packed with these bite‑sized vertical clips, and audiences can’t get enough of them. So, which format should your team lean into?Shorts and long‑form each do a different job, and your greatest ROI comes when they work together.
In this article, we’ll break down exactly how to make that happen, step by step.
Think of Shorts as your brand’s introduction. Make them quick, friendly, and impossible to ignore. They’re a low‑commitment invite that stops the scroll and lets viewers sample your expertise in under a minute.
Use them to surface a pain point, offer a glimpse of the fix, and leave people hungry for the deep dive.
Here is why Shorts deserve a permanent spot in your mix:
Shorts spark curiosity, but curiosity alone rarely signs a purchase order. When prospects are weighing real dollars (or their reputation), they look for deeper proof.
Long-form videos give you the runway to teach, demonstrate, and answer every silent objection, so viewers finish feeling confident and ready to act.
Here are four reasons to focus on long-form video on YouTube:
When you treat Shorts and long‑form as teammates, you meet buyers at every point in their journey. Here’s a simple playbook you can follow without adding extra hours to your workflow:
Follow this cadence and you’ll create quick wins that spark curiosity and deeper assets that seal the deal.
Repurposing workflow for zero burnout and maximum output
Small marketing teams don’t have time to reinvent the wheel for every platform. Repurposing lets you squeeze more value from each long‑form video, multiplying your output without multiplying your workload.
How do you know if your strategy is working? Track these metrics, then double down on what moves viewers closer to a purchase:
Common pitfalls (and how to dodge them)
By executing the perfect blend of Shorts and long-form video on YouTube, your video strategy will be headed for greatness.
Still feel like you need some help with this?
That’s where we come in. At IMPACT, we coach businesses just like yours in the Endless Customers System™–a proven approach that puts video at the heart of your sales and marketing. We’ll help you build a YouTube presence that educates buyers, builds trust, and drives real revenue.
If you're ready to stop guessing and start growing with YouTube, let’s talk.
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